Customer Testimonials
I was very pleased with the entire experience. Would recommend Honda of Bellingham for anyone looking for a new or used car.
Great service
Very good experience with salesman AK! He was attentive and communicative but not pushy. The finance manager was friendly, expert, and efficient. And of course my new car is gorgeous.
I purchased a VTC strainer gasket (15845-RAA-A01), which has an MSRP of 15.08 and can be found online as low as 10.59. The Honda of Bellingham lists the same part for 34.84 which is a 131% markup. I was up against a wall and needed it today, the parts guy graciously gave me 20% off the list price which still puts the markup at 85% over MSRP. I had expected to pay up to $20 for the convenience, but what they’re charging is a rip off. If they got me that bad, i cant imagine how badly they’re getting other people.
Honda of Bellingham especially Chris was absolutely amazing to us and we got our car and got out of there in less than an hour and they were so honest and helpful. I highly recommend them.
Interested in a new vehicle to keep your loved ones safe on the road. Try Bellingham Honda. The sales team will go out of their way to make what may seem impossible, absolutely possible. They definitely have your best interest in mind at Honda of Bellingham, in Bellingham Washington.
Located a vehicle via the website and contacted our salesman by phone. He (AK) was professional and let us know the vehicle was still there and took the time to take a video and send it to us. When we arrive he had the vehicle waiting for us to test drive and had all the vehicle information ready to share with us. The process went smoothly but took a very long time. During our time there it appeared that there was only one other sale occurring. We arrive at 1:45 and didn’t leave there until almost 7:30. Completely happy with our ... Read More Google - Oct 18, 2026
Honda of Bellingham is first rate in every respect. I live in Seattle, and I chose to use Honda of Bellingham because they are knowledgeable, provide great customer service, and they are very easy ti work with. They are also very friendly; they made the process of purchasing a new vehichle seamless. I was able to do the whole process remotely. They even offered to deliver my vehicle to Seattle. Their sales manager is exceptional.
Jake: 5/5. Jake was incredibly patient and flexible with my timing. He never made me feel pressured to make a purchase, which I really appreciated.
Martin: Martin also took the time to explain things and answer my questions. However, I did feel that he was rushing through the process, which made the experience feel a little overwhelming at times.
Camille: I felt that Camille was more pushy, and some of her interactions came across as somewhat rude. As a person of color, I initially wondered whether I was experiencing a microaggression. After reflecting on the interaction, I felt that the behavior ... Read More Google - Oct 15, 2026
Good selection of vehicles, knowledgeable staff, very decent trade-in values, all making the purchase of my new 2027 Honda CRV Hybrid very easy!!
I just finished leasing a 2026 Civic Hybrid from Northwest Honda in Bellingham. The process started with a phone call to Pete. He was very friendly and knowledgeable from the first interaction. I never felt pressured into doing something that I didn’t want to. I feel good about the deal we made, and I’m very excited about my new Civic Hybrid. Thank you to Pete and the rest of the team at Northwest Honda of Bellingham.
This was my first interaction with a Honda dealership and it was first class. Dante took me on a test drive and showed me the ins and outs of a Passport. While I ended up finding my Passport elsewhere, the experience with Dante at Bellingham Honda has convinced me to have all my regular maintenance done here and to come to Dante when my family needs our next Honda.
No pressure. Informative. Efficient. A very great experience.
I had the worst experience at this Honda Dealership in Bellingham, i heard stories from other people but never believed until i experienced this myself
if you're person of color you will be jugged! I told the sales person i need lease and finance numbers on CRV, just so i can can compare it with Rav4 he was very kind and said he will get those for me. Manager comes out and ask me if im buying today and i told him ill make my decision in a day or two as i just returned my lease and in ... Read More Google - Sep 28, 2026
Bought my Honda Civic Hybrid here!
AK was very helpful and answered all of our questions & explained the options and made us HAPPY. And remind him he owes me a margarita.
Thank you to AK, Dantae and the whole team for being patient and so helpful during my car purchase. I’d definitely recommend them!
The Honda team are excellent at what they do; Treat each customer with respect by honoring their individual needs-not one size fits all. They, of course, need to make a profit but they remain reasonable (read that as fair) throughout your car buying journey. Bring them a competing offer and they will beat it. Top tier pro’s top to bottom!
Very helpful people, Dante was exceptional!
We we looking for car. But was not sure what we wanted. Dantae helped us find vehicle that we liked and was in our budget. He was very helpful and kind with explaining how the technology in the vehicle works and made the process very easy. Highly recommend Dantae if anyone looking to purchase their next vehicle from Honda
This was the most professional and courteous car buying process I’ve ever experienced.
Chris was great and would highly recommend buying a car from him! Made the process quick and easy
We were looking for specific vehicle and finally found it here at Honda of Bellingham. We live on the O-P so this was a full day trip for us. The folks here were very helpful and provided a video walk around of the car when we first made contact. Everyone from the newest Salesperson to the store Manager was professional, courteous, and worked with us to get a great deal. I definitely would recommend these folks. It was an excellent buying experience!
Over tightened oil filter. A bunch of missing clips and some kinked wires. Do better
I just moved to Bellingham from NYC and I was in communication with Jake for weeks and he’s been great ! Once I finally landed I went straight to the dealership and he delivered such great customer service and exceeded my expectations ! HUGE shout out to Jake and Brian for being able to put me in the exact car that I wanted! 10/10 recommend everyone to stop by Honda of Bellingham!
Very good dealership and Will was a pleasure to deal with.
Excellent customer service. Very friendly staff
Dantae did a truly outstanding job! From start to finish, he was respectful, professional, and incredibly easy to work with. There was absolutely no pressure, no games, and no wasting my time. He listened to what I was asking for and worked with me accordingly. I also really appreciated how respectful he was of my time and my somewhat unusual work schedule. Buying a car can be stressful, but Dantae and his management made the experience straightforward and comfortable. I would absolutely recommend working with him! 10/10!
Great service, stress free buying. Normally I don’t finance with dealerships and stick with my credit union but they were able to partner with another local CU at 3% lower with the same term rate. Will and the whole team, thank you.
Chris was an excellent salesman and we had a great time getting our new family vehicle
AK was awesome to work with!
Great service team. Friendly and informative.
Kyle and dan are superstars gave me great information and prices on parts both stand up gentlemen couldn't be happier 😀
Dante and Jake were amazing! Made the whole car buying process easy, and actually enjoyable. And I LOVE my new car!! Happy to buy local because I know if I need literally anything with this purchase, they will be there.
BUY AND SELL FROM MICHELLE! Purchasing/Selling a car can be intimidating as a female human. Being able to work with Michelle was a blessing. Not only did I feel safe and not swindled, Michelle was genuine, relatable, and was obviously very knowledgeable.
Peter turned die-hard Toyota fans into happy Honda owners!
We recently purchased a 2026 Honda Pilot Touring from Honda of Bellingham, and we couldn't be happier with our experience—all thanks to Peter.
As lifelong, die-hard Toyota fans, making the jump to a new brand felt like a major step. Peter made the entire transition incredibly smooth and stress-free. From the moment we walked in, he was exceptionally patient, kind, and knowledgeable. He knew every detail of the Pilot Touring inside and out and took the time to address all our questions without making us feel rushed or pressured.
Peter’... Read More Google - Aug 7, 2026
Was treated so well by the service department
Dantae was great. Brought the family with me and he was very patient and understanding.
After having an incredibly disappointing experience at another local dealership, my wife and I left feeling frustrated and uncertain. We decided to stop by Honda of Bellingham, and from the moment we walked in, the difference was obvious. It truly felt like night and day.
AK was fantastic. He took the time to listen to what we actually needed instead of trying to sell us something we didn’t want. He was patient, knowledgeable, and helped us find the perfect vehicles without ever making us feel pressured.
During the process, Camille came out to introduce herself and walk us through ... Read More Google - Aug 4, 2026
RCW 48.110.075 (4)(a) "At a minimum, every provider shall permit the service contract holder to return the contract within 30 days of its purchase if no claim has been made under the contract, and shall refund to the holder the full purchase price of the contract unless the service contract holder returns the contract 10 or more days after its purchase, in which case the provider may charge a cancellation fee not exceeding $25."
If, like my wife and I, you decide in the moment to purchase ad ons for your vehicle, feel free to change your mind. We are first time ... Read More Google - Aug 3, 2026
The team at Honda of Bellingham were incredibly attentive and thorough. An excellent experience all around! We especially thank Peter for his professionalism and experience.
I purchased my first car through Honda of Bellingham and I cannot recommend them enough! Jake and Michelle were professional, knowledgeable and patient which helped me navigate such an intimidating process. I had a great experience working with them and will gladly recommend them to others.
Pretty good, I thought Donte was very professional and handled everything he could and then Pete took over and was also very professional. Thought we would get a little more on trade in as it was a low mileage highly popular car, but it was close enough for me to make the deal and we are very happy with our new car. Everything went smooth and quick and we never once felt pressured. Probably the best overall dealing that we’ve been through.
The staff is very friendly and helpful our salesperson Jake was so nice very informative no pressure at all very easy to interact with we are very excited with our new purchase thank you Jake 😊
This was a Horrible experience! They took forever four-hours waiting for the numbers game! It was Hot, miserable and when it finally was offered the amount jumped from $20k to $35k with all their extra years added on, the interest & their other fees. I took time off of work, and I loved the vehicle I chose, but their Financial loan worker was horrible! He kept getting texts and calls from his sister (he disclosed who it was) over and over and instead of turning off his phone it stayed on. He was Rude and Disrespectful! I will never deal ... Read More Google - Jun 2, 2026
Sold me Acura automatic transmission fluid for my Honda manual. I want my money back.
Good sales experience…god awful “finance “ experience. Helping an elderly neighbor buy a car after a bad accident. After deciding the car and making the deal, cash by the way, they’ve been waiting 3 hours to sign the requisite papers and get the pitch for all the other stuff you don’t want or need. Tired and hungry, a complaint to the General Manager was met by a dismissive and what do you want me to do attitude. Don’t walk from this dealership…run!
Was asking regarding a used CRV on their website for the price as it was a new listing with no price tag. Sales rep, over text tells me that the used vehicle would list for $42,605. Yet a day later, the actual listing is $39,625. The dishonesty just baffles me.
Service department is highly resistant to follow Honda defined maintenance standards documented and indicated on the car maintenance display. Based on two interactions here with my 2025 Honda, I cannot recommend this business as honest nor caring about customer satisfaction as they ignore and shortcut Honda documented service requirements. Yet, they don’t hesitate to charge full price.
My situation - they wanted to do the ‘A’ service (A = oil & filter) at 5k miles before the maintenance indicator and oil life required it (oil at 85%) and this service department trying to cut corners and not do the tire rotation as ... Read More Google - Feb 21, 2026
Zero star for service department, Bought brand new honda pilot in 2025 from honda of bellingham, Calling for first oil change, Not body answer, keep calling for 2 days no answer, asking for you leave msg not hear anything back from them, I called sales department and they transfer my call to service department and they answer right way, Very unprofessional service, Not customer value.
0,1 Star for Honda dealership in Bellingham.
I would like to file a complaint against an employee named Jefferson Eguita for unprofessional and inappropriate behavior.
He spoke negatively about me as a customer to other employees, claiming that I forced Honda to pay me a large compensation due to a wrong part they ordered. This statement is completely false — I never said or demanded anything like that.
He promised that my car would be washed as compensation. When I returned later, he denied ever making this promise. As a result, I wasted my time, gas, and experienced unnecessary stress.
Instead of ... Read More Google - Dec 22, 2025
My wife went in for a transmission drain and refill for her 2019 civic 2.0. This was 30k ago. I decided to do it myself this time and noticed the oil being dirtier than normal. Then noticed the fill plug laying beside the fill hole to the transmission. If you want your vehicle to stay running correctly. I strongly recommend not giving these people you’re money to do the job wrong. I will not recommend the honda of bellingham to anyone.
A couple years ago I went to look at a car here. After test driving it, I was holding the keys looking at it. Someone else came up and they were were older and the sales associate literally took the keys out of my hand to show this new person. I was so hurt and confused I left. I was against coming back but someone from ICU recommended them, it so been a few years so I thought I'd try again.
I saw a car that had just come in. Hadn't even been in the shop. After looking ... Read More Google - Nov 3, 2025
Aside from Peter, no one else cared about helping me with the right car. If there was no Peter, it would be zero stars.
Brought in my 2025 civic in for an oil change and they tried to charge me $120 to replace some skid plate screws. I asked about the price and they told me they were “specialty screws” I’m not a mechanic but $120 for skid plate screws is a joke. If my torque screw was stripped or if it needed to be rethreaded it would make sense, but it was in great condition. The clips/torque screw cost about $20 online and it takes about 15 minutes to replace them. Good try guys
We drove over 290 miles to buy from Honda of Bellingham. My wife and I were very frustrated with our local dealers high pressure, high priced, sales until we expanded our search and found the right vehicle and the right salesperson, Michelle Starkey. Michelle was like a (very busy) family member. The price and details were upfront without hidden add-ons or prices. It was very refreshing to feel like we didn't need to be on the defense.
It was worth the drive and suffering the Seattle traffic for the no hassle purchase.
All of the staff including Camille Kim with ... Read More DealerRater - Aug 29, 2025
Update after first service: Unfortunately I need to drop my overall review to 3 stars from 5 as a result of my first service experience. The service experience is a 2 star. When I called for service they took down the wrong phone number, I corrected the person on the phone 3 times that the phone number they were repeating back to me was wrong, but my paperwork still shows the wrong phone number. When I arrived for the appointment I waited 5 minutes at the counter before anyone acknowledged me. At least 3 service department personnel walked by without even a “hello someone will be ... Read More Google - Aug 25, 2025
Front desk was haveing a bad day, he was really rude and smarting off and was trying to charged us 95$ for an oil change
UPDATE: I received a call from the Service Manager and we talked about my experiences there. I appreciated that he listened to my suggestions and I hope he is able to implement some basic customer service skills with his employees. I'll change the star rating from 1 to 2 for his sake, but not higher because one conversation should not completely make up for all the rude behavior.
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This one-star review is for the guys out front/answering phones in the service department. I have never minded, as a female, going into auto repair shops ... never felt uncomfortable, until here. ... Read More Google - Aug 19, 2025
I called in and tried to get a quote of how much it would cost to install an OEM 2025 pilot trailer hitch only where I buy it from Honda parts online. She gave me a quote about $650, come on.it will be less than 1.5 hr labour, you don't want my business, someone else wants. And that price makes me think why people say dealerships rip people off
Starter was getting sluggish. Service clerk went out and started the car and said that it was definitely sluggish. I left the car and they change the oil and transmission and the recommendation was that the battery was old, and the alternator needed to be replaced. I gave an OK for them to replace those. I got the car back and it didn’t sound much better. A couple of months later and the starter is starting to go out. They never replaced it. Now I have to find another place that will change the starter out because I’m ... Read More Google - Jan 25, 2025
I am extremely disappointed with the service my mother received at Bellingham Honda. She was interested in purchasing a car and had a few questions. However, the salesperson she spoke with was incredibly rude and dismissive. When my mom followed up via phone, he also hung up on her mid-conversation. This kind of behavior is unacceptable and unprofessional. We expected a much higher level of customer service and respect. I hope the dealership addresses this issue and ensures that no other customers have to experience such treatment.
Two star only because the sales rep was nice. These jokers gave a trade in value $5k lower than any other dealer in the state that I worked with on my trade. Could go so much further on this one, but I’ll leave it short and sweet. Do your due diligence before dealing with this GM/manager or whoever makes the decisions.
We are thankful to Honda of Bellingham and Pete Davis for making our car purchase a pleasurable and positive experience. Great attention to every detail we had questions about and all around helpful in every way!
insanely overpriced - tried charging us 450 to fix our driver side window - the part alone cost 42 dollars
Went in and was treated like I was an inconvenience the whole time. I brushed it off as it just being bad sales people and still purchased the car. I know that was my mistake. But then, less than a week after getting the used car home I find an issue with the fuel system (that there is no way they didn't catch if they did an oil change and inspection like they said they did) and call them to have them repair it. Due to the car being used and had no warranty they would not repair it ... Read More Google - May 15, 2024
Absolutely unqualified technicians running the service department. I highly suggest avoiding honda of bellinghams service department unless you would like to waste copious amounts of money. This was obviously missed on the service call.
Bought a car and was pressed hard for the “interior protection”. Was told it covers any mishaps to the interior or paint. Tried to file a claim and the company they work with said they won’t cover any of our small issues. It’s a legitimate shell game, they obviously make money pedaling this sham coverage.
Service team was excellent! We were fortunate that a loaner car was available for our use.
Knowledgeable, experienced people that made me feel comfortable and my car top notch. I know we’re in good hands 👍
Great customer service. Job finished on time at a reasonable price. Thanks for taking such good care of my vehicles.
Great service dept, fast, speedy and friendly people. Easy to make an appointment and in between problems are always addressed quickly and efficiently
It is close to my home and is able to fit me in pretty quickly for service.
Honda of Bellingham did an awesome job on my recent car repair. They were so helpful in explaining issues, setting me up with an awesome loaner and got the job done quickly! The car runs great again! Love working with this team!!
Dropped in at Honda of Bellingham last weekend to look at a CRV I seen on their website and Harold was so nice to work with. There was no pressure to buy and then after test driving the car and working with Herald came to the price I was willing to pay and also got the price I was willing to trade my current CRV which I also previously bought there. I have been buying cars there since 2001 and will continued. The service is the best and I highly recommend them to everyone. Thank you to all the members of ... Read More DealerRater - Dec 12, 2023
I have always gotten fast, accurate service here, and the service department always displays professional customer service.
Good service, nice interactions. Was hoping for a quicker call back that my service was complete.
Service is great they help you to find your the right car for you Jake is a great guy I feel good with him
Salesperson was great. Not your typical pushy sales type. Very similar to the sales approach of Roger Jobs.
Excellent van driver...kind and helpful service people...good coffee...communicates well about other items needed in future
Service staff were very helpful, even returning my call when I had questions. I also appreciate the shuttle service since I am single.
I’d been looking for a new car for several months and was considering Subaru, Toyota or Honda. I had a Subaru but had been uncomfortable, for a while with the local Subaru dealer’s service department and while I seriously considered Toyota, I decided to go with a Honda CRV Sport Hybrid not only because it’s a great safe car but also (mostly) because of my experience with Harold at Bellingham Honda.
Harold was attentive, not pushy; informative, not preachy and incredibly helpful in how I can achieve the best performance from my hybrid. In fact, the entire ... Read More DealerRater - Nov 30, 2023
I am a returning customer because I love the professional atmosphere, low pressure sales and very knowledgeable team. I purchased my first every new vehicle and it was a breeze. Pete Davis is an amazing human. He's smart and patient and answered all of my questions. I highly recommend talking to him for your vehicle needs! The GM, Joel Cherberg, treated me right. The finance guy, Jeff Roquet, was quick witted and sharp! He was incredibly thorough! I felt very blessed leaving Bellingham Honda with a great experience and my new Passport!
Transparent, honest and patient. Never felt pressured at any moment. These guys and gals are doing it right! Highly recommended!
Sometimes you can send more than enough notifications to let a person know their vehicle is ready especially after making sure you have the right contact info when a person drop they keys off
Very pleasant buying experience. Friendly low pressure professional staff that will work with you to leave you satisfied
Fast, courteous service was given while I waited in the comfortable, quiet area. A good explanation of services rendered and things that might acquire attention in future ( like new tires or when brakes might need attention.