We strive to ensure each customer has a quality Honda of Bellingham experience. While we are proud of the services we provide, we do know there’s always room to learn and improve. So, we would greatly appreciate it if you would take a moment to jot down your Honda of Bellingham experience.
4.9 out of 5 stars
First visit wasn’t the best, very short and I didn’t feel the salesman took me seriously. Which was confirmed when I went back three days later to look again. This time speaking with a different salesman (who was great) but couldn’t find any of my information in the system from my previous visit. Overall experience was pleasant, especially with the new salesman listening to my needs with a vehicle and providing amazing customer service. I would certainly recommend Northwest Honda.
From negotiating the deal to the signing, Morocco was excellent. He was careful to show me all the bells and whistles of the car and how everything worked - and not having had a new car in a long time, there was much to tell. I appreciated his attention to all the details, his friendliness and his general helpfulness. Camille was also very thorough, helpful and friendly at the signing of the contract.
My wife has been taking her car do you guys for years we love your your service and I just took my car yesterday and it was the same. Perfect as always you guys rock!!!!
Great service from John, John, John, Daniel and Sam and Camille. They were very helpful and I recommend NWH to anyone looking for professional service.
Was driving around with my father in law looking at vehicles. Stopped in at Northwest Honda. Patrick came over to say hello. We let him know that we were just looking. He was very polite in letting us know that if we had any questions. He would be more than happy to answer them for us. Just in how he was not overbearing spoke volumes. Long story short. My inlaws purchased the new accord and my wife and I purchased an HR-V. Through the whole process Patrick gave us top notch customer service. Joel the sales manager really did a great job of making the process run smoothly from his end. They will for sure be getting my business in the future.... More
I have to say, I usually don't wait months for a car and color to be delivered, but Gavin and John both helped move the process along even though I had to wait for a 2016 Honda Fit in Passion Berry (probably the rarest of Fits to get). Appreciated the follow up and giving me updates along the way. They didnt' require a deposit or anything and on top of that, delivered the car to my door (over 100 miles away) since I had some things done at time of purchase. That's great service. Don't know when I'll be in the market for another car, but if you are, go to Northwest. Great experience.... More
We have been thinking about a new Honda Ridgeline for about a year. I met Rudy on a previous visit to the dealership, and told him we were interested in a 2020. They wouldn't be out for several months, but Rudy took the time to answer questions and then offered a test drive in a 2019. He took time to explain the features and there was no pressure. When it was time to purchase almost a year later we chose to work with Rudy. His no pressure approach and interest in working us through the purchasewas very much appreciated. We did our due diligence and the price was competitive with other regional dealers. I would recommend him and this dealership. We have also had great experience with the service department with our Honda Element. Knowing that the service side would be there after the purchase was another point in favor of purchasing from Bellingham Honda.... More
Happy Ridgeline Owner
Alvin and NW Honda made my car buying experience fun and painless with no high pressure. I feel that I was treated with respect and honesty. They answered all my questions and did a follow up phone call to make sure everything was good. I've bought my last 2 vehicles there and would recommend them to others.
Dotan was very informative. Answered our questions and carefully reviewed the documents. Gave us a selection of colors and reviewed how to operate the crv.
Professional, knowledgeable and fast was an awesome auto buying experience. I am now driving the truck that I always wanted at a great price. Thank You J.R. Alanes and Sam Baylasy for the great service.